DOHC NG Support

NextGen Notification - 11.6.2024

Updated on

Update

Patient Portal will be unavailable on Friday, November 8th, at 8:00pm. 

  • NextGen is updating system resources. 
     

The Portal is expected to be available on Sunday morning, November 10th at 6:00 am

Note: A notice has been posted on the patient portal website to notify patients.

Training

A NextGen upgrade is coming. “Go Live” is scheduled for December 9th.

In anticipation of the go live, registration for training sessions is now open.

Virtual / In-Person training sessions for EHR users will be held at various days/times on:

  • Monday, November 11 - Friday, November 15
  • Monday, November 18 - Friday, November 22
  • Monday, December 2 - Friday, December 6
     

Provider lunchtime training sessions (virtual) will be held from 12:15pm - 1:00pm on:

  • Tuesday, December 3
  • Thursday, December 5
  • Friday, December 6
     

Note: If you use only PM, training is not required.
 

To ensure we do not disrupt your daily practice activity, all enhancements and updates take place after normal business hours (after 5:00 pm.), with prior notification, including training information, if necessary.

Please respond to this email if you have any questions or concerns, we will gladly assist. We appreciate your business and thank you for the opportunity to serve you.

Thank you,

 

DOHC NextGen Support Services Team

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