With this Quick Reference Guide the user will be able to generate a letter notifying referring provider that the attempt to schedule an appointment with specialty office was unsuccessful.
Assuming the user has knowledge on how to open a new encounter and has selected Healthcare, Desert Oasis as a provider and Opened " Documents and Letters MG" template. If user forgets, it will automatically be defaulted when note is generated.
How to Generate (SCN) for a referral that is found within the system.
- Click on Specialty Care Notice
- Select Referral for Notice
- Type in Blank field for additional Notes (optional)
- Under Reasons Check any that may apply
- Click OK to generate note
- Click Check to Sign-off document
After document is signed-off it will be sent to Referring Providers PAQ. If Referring provider is not in NextGen use Gold-fax
How to Generate (SCN) for a referral type that is not found within the system.
- Click on Specialty Care Notice
- Click into Referral field and free text type of referral
- Click into Recipient field to select referring provider
- Select provider
- Click OK to save
- Under Reasons Check any that may apply
- Click OK to generate note
After document is generated and If Referring provider is not within NextGen send document out accordingly (Mail or GoldFax)