Notification of NextGen Updates, Enhancements & Fixes
| Type | Description |
|---|---|
| How-To | Here is link to an article about a How-To change your password article. The system will alert you 14 days ahead of the password needing to be updated. We recommend updating your password as soon as possible to avoid issues with not being able to access the NextGen Remote Desktop. |
To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.
In addition, we ask that you notify anyone within your practice that uses NextGen to ensure they are properly logged out of the NTT Data System in order for the completion of these updates.
Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.
Once again, we appreciate your business and thank you for the opportunity to serve you.
Respectfully,
DOHC NextGen Support Services Team