DOHC NG Support

03.16.2022

Updated

Notification of NextGen Updates, Enhancements & Fixes


Enhancement
Expected Date - 03.26.2022
For practices doing Telehealth, CMS guidelines are adding a new Place of Service. The new Place of Service is '10' - Telehealth Provided in Patient’s Home. This option will be available in a NextGen update scheduled next week.

CMS provides the following description:
  • The location where health services and health related services are provided or received, through telecommunication technology. Patient is located in their home (which is a location other than a hospital or other facility where the patient receives care in a private residence) when receiving health services or health related services through telecommunication technology.

To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.

In addition, we ask that you notify anyone within your practice that uses NextGen to ensure they are properly logged out of the NTT Data System in order for the completion of these updates.

Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.

Once again, we appreciate your business and thank you for the opportunity to serve you.

Respectfully,


DOHC NextGen Support Services Team

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