Notification of NextGen Updates, Enhancements & Fixes
| Type | Description |
|---|---|
| Update |
We are working with NextGen to resolve an issue with NextGen Share.
*See attachment |
| Update | We continue to work with NextGen on a critical issue with Rx Change and refill requests receiving an error on the requests in the tasking inbox.
*See attachment |
To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.
Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.
Once again, we appreciate your business and thank you for the opportunity to serve you.
Respectfully,
DOHC NextGen Support Services Team