DOHC NG Support

12.08.2021 - Updates

Updated

Notification of NextGen Updates, Enhancements & Fixes


Update

The NextGen Support Services department and MIS are working together in preparation to move from the current hosting service NTT (Tellurian) to a new hosting service named DAS Health.

  • The migration will be happening the weekend of January 29-30 2022.
 *Please see the attached letter.
Enhancement
Updated the following templates with an improved 'Clinical Research' Indicator
  • *SOAP MG
  • *Provider Test Action MG
  • *Telephone Call MG
  • Membership Information MG

The indicator can be clicked, which will display a message about the research and contact information.


To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.

In addition, we ask that you notify anyone within your practice that uses NextGen to ensure they are properly logged out of the NTT Data System in order for the completion of these updates.

Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.

Once again, we appreciate your business and thank you for the opportunity to serve you.

Respectfully,


DOHC NextGen Support Services Team

Clinical Research

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