DOHC NG Support

05.26.2021 - Updates


Notification of NextGen Updates, Enhancements & Fixes

Type Description
Update The system maintenance tonight will resolve the issue:

When the computer resolution is less than 1920x1080, the Medication Refill Screen does not display the buttons Approve, Deny, OK, and Cancel . 

  • A scrollbar was added to allow access to the Approve, Deny, OK, and Cancel buttons.

To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.

In addition, we ask that you notify anyone within your practice that uses NextGen to ensure they are properly logged out of the NTT Data System in order for the completion of these updates.

Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.

Once again, we appreciate your business and thank you for the opportunity to serve you.


DOHC NextGen Support Services Team

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