DOHC NG Support

04.07.2021 -Updates


Weekly Notification of NextGen Updates, Enhancements & Fixes

Type Description.
Future Enhancement Request to add a field to the Referrals MG template and Referral document to document CPT Codes for specialty consults and follow-up visits.

  • Expected release date 4/14/2021 
Fix On the left navigation, Navigation MG, the button for NG Support requests was not available on certain templates. These templates have been updated. See the attached screen shot

  • Click the NG Support button to launch a form to submit a NextGen Support case. 

To ensure that we do not disrupt your daily practice activity, we have developed a standard update schedule and communication plan. Scheduled enhancements will take place after normal business hours (after 5:00 pm.), with prior notification, including training tools if necessary.

In addition, we ask that you notify anyone within your practice that uses NextGen to ensure they are properly logged out of the NTT Data System in order for the completion of these updates.

Please do not hesitate to contact us should you have any questions or concerns regarding these notifications and we will gladly assist. We would also like to hear from you about how to improve this process.

Once again, we appreciate your business and thank you for the opportunity to serve you.


DOHC NextGen Support Services Team

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